• I have a problem with my website, can you help?

    We support, fix, and maintain WordPress websites.

    If you have a support request, fill out our website support form.

    We provide this form so that we have exactly what is needed to get the job done. This saves you money and we get the job done right the first time.

  • How much will it cost to fix my website?

    A broken website is like a broken arm. Our website doctors need to examine your website before providing a solution and estimated cost. 

    Submit our website support form and we can get started on diagnosing the issue.

  • How much does it cost to build a website?

    The only way to provide a realistic cost to build a website is get to know you. We want to know your goals, your problems, and your vision.

    Let us take you through our discovery process and build your website right the first time.

    You can start this process by filling out our project details form.

  • Do you offer hosting?

    Our hosting starts at $30 a month.

    We use premium hosting with Flywheel which includes robust security and performance settings, daily backups, and best-in-class support.

    For more information view our Hosting and Care Plans

  • How often do my WordPress plugins need to be updated?

    We recommend plugins, themes, and the WordPress software be updated every week.

    Treat your WordPress website like a car you love. It requires maintenance to run properly.

    70% of hacked WordPress websites  are due to vulnerabilities in its software. 

  • Can you update my WordPress plugins for me?

    Yes, our basic Care Package will update your software and optimize your database on a weekly basis. 

    We provide this as a standalone service for $69 a month.

    For more information view our Hosting and Care Plans

  • What if my website breaks while you are updating it?

    Updates to WordPress plugins and themes sometimes creates collisions. 

    If this happens on the first update after you sign up for our Care Package we will roll back to your latest backup and contact you to get additional time approved to fix.

    For subsequent updates, we will spend a half per month  troubleshooting and fixing the issue before contacting you for additional time authorization.

    This is rare occurrence. Many clients go years without a software conflict.

  • Why would anyone want to hack my website?

    There are many reasons hackers want to get into your website. 

    Here are a few:

    • Turn your website into a zombie machine for mining bitcoin or attacking other computers.
    • Infecting your user's computers with a virus for ransomware.
    • Find your passwords to try it at major banks, Facebook, Paypal, etc.
    • Making a political statement.

    To us it doesn't matter why hackers do what they do. We just know that this is a reality and we employ the latest security systems on our Hosting and Care Plan packages.

  • What will you do if my website is hacked?

    If you host with us and your website gets hacked we fix it for free. Period.

    If you are on our Care Package but  do not host with us we will fix your website at our hourly rate. 

  • What is a screenshot? How do I do that?

    We created a 4 minute video tutorial on how to take professional-level screenshots.

    Knowing how to provide clear direction on what you want using a screenshot is an invaluable skill.

    Come work with us and we'll show you a no-nonsense way to create videos as well.